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Trade-In Program

Trade in your old phone and save on a new one
The Mobile Shop Trade-In program terms

The Mobile Shop Trade-In Program ("Program") is available to new and existing customers of Loblaws Inc. d/b/a The Mobile Shop who purchase or upgrade to any new device and activate on select monthly plans. By participating in the Program you agree to these terms ("Terms"). The Mobile Shop is facilitating the collection of your device ("Device") and receiving it on behalf of a third party company, ReCommerce, LLC, a Georgia limited liability company d/b/a Phobio.

Eligibility

You must be the sole and rightful owner of the Device being traded in, free and clear of any liens or claims by third parties. A Device includes any mobile phone. We accept one trade in per activation or upgrade.

Trade-In Value, In-Store Credit

The trade-in value of a Device is based upon the condition of your Device.The trade-in value is redeemable only as in-store credit (“In-Store Credit”) at The Mobile Shop location where you request the trade-in and may only be applied to purchase transactions occurring on the same day as the trade-in. The trade-in value of the Device is determined using a third party tool provided by Phobio. The full amount of the In-Store Credit must be immediately redeemed at time of purchase of a new device and activation or can be used toward the purchase accessories at The Mobile Shop. In-Store Credit is non-transferable, non-negotiable. No cash value, no cash refund. Any unused or remaining In-Store Credit is forfeited. All Trade-Ins Final. All trade-ins under the Program are final. The Mobile Shop is under no obligation to return any Device traded-in by you under the Program. If you return your newly purchased device, your Device will not be returned to you. You may be permitted to use the value of the In-Store Credit towards a different new device, and any remaining credit can be used towards accessories. No cash refunds.

Your Responsibilities

The Mobile Shop recommends that you erase, delete or remove any and all personal or confidential data or information stored on the Device prior to participation in the Program. You are responsible for deactivating your device and for removing your old SIM card and memory card from your device. 

Limitation of Liability

THE MOBILE SHOP SHALL NOT BE LIABLE TO YOU OR ANY OTHER INDIVIDUAL OR ENTITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING LEGAL FEES, ARISING OUT OF OR IN CONNECTION WITH THE LOSS, DISCLOSURE, SECURITY, INTEGRITY, CONFIDENTIALITY OR USE OF PERSONAL OR CONFIDENTIAL DATA STORED ON ANY DEVICE TRADED-IN UNDER THE PROGRAM.

Indemnification

By participating in the Program, you expressly agree to hold harmless and indemnify The Mobile Shop and its affiliates and their officers, directors, employees, contractors, agents, successors and assigns, from and against any and all claims, damages, liabilities, losses, costs, expenses, and fees arising out of: (1) your breach of this Agreement, including, but not limited to, the representations and warranties contained herein; (2) any suit or other proceeding for infringement or misappropriation of any copyright, trade secret or other proprietary right brought against The Mobile Shop in connection with your Device you trade-in under the Program; and (3) the loss, disclosure, security, integrity, confidentiality or use of any personal or confidential information stored on a Device you trade-in under the Program.

General

These Terms are subject to amendment, modification by The Mobile Shop. You agree that this agreement shall be written in the English language. Les parties aux presents conviennent a ce que ce document soit redige dans la langue anglaise.